RFM Digital · Family Continuity

Use your numbers.
Find the break-even point.

Estimate the incremental contribution from a keepsake-first family journey. Contract face value is shown for context. The return is based on gross contribution.

Your operating inputs

Replace every default with the funeral home's measured result or a clearly conservative assumption.

Service volume
Zone 1 · Arrangement Room
Zone 2 · Visitation & Service
Zone 3 · Remote & Obituary upside only
Current conversion process
Plan economics
Context and conservative assumption
How we calculate this

This is a planning model. It does not guarantee appointments, completed plans, revenue, or insurance production.

  • Zone 1 contacts = services × arrangement party × usable contact %
  • Zone 2 contacts = services × attendees × usable contact %
  • New contacts = Zone 1 + Zone 2
  • Planning interest = new contacts × planning-interest rate
  • Appointments = planning interest × booking rate
  • Closed plans = appointments × show rate × close rate
  • Base contribution = closed plans × gross contribution per plan
  • Attach contribution = closed plans × attach rate × average attach contribution
  • Incremental annual contribution = base contribution + attach contribution
  • Break-even families = investment ÷ gross contribution per plan, rounded up

We capture in three zones. Zone 1 is the arrangement conference room, where the next of kin and on average two other survivors are already providing full contact details at the highest-intent moment in the business. Zone 2 is the visitation and the service. Zone 3 is the livestream, the online obituary, and printed program QR codes, which reach out-of-town family who never enter the building.

Reconciliation. Our observed figure is 55 attendees per service. Zone 1 defaults to 3 and Zone 2 to 52, which is that same 55. The arrangement party is counted once, in Zone 1, at the higher contact rate. It is not added on top.

Zone 3 is excluded from every headline number on this page. We have no measured data for livestream and obituary capture. Its two inputs are conservative estimates and its result is shown separately as upside. Treat it as a reason to expect more, not as a projection.

The prior vendor observed 271 pre-planning hand-raisers from 7,400 sign-ins, which is 3.66%. This calculator defaults to a lower 2.5% planning-interest assumption, applied uniformly across zones. We believe Zone 1 converts higher than Zone 2, but we have not measured it, so we do not model it higher. Current inquiries, contract face value, insurance-funded share, and existing database size are retained as operating context. They do not inflate the incremental contribution calculation.

Context indicatorCalculated value
Current pre-planning inquiries per year0
Projected annual contract face value$0
Projected insurance-funded closed plans0
Existing database size0